Return & Refund Policy
At Al Miraj Books, customer satisfaction is our priority. We strive to provide high-quality Islamic books and accurate product descriptions. Please review our return policy before placing your order.
Returns Eligibility
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You may return most items within 30 days of delivery for a full refund.
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Returns are accepted only for:
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Damaged items
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Defective items
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Incorrect items sent
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Please note: We do not accept returns for change of mind or personal preference.
Non-Returnable Items
The following items cannot be returned:
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Opened or used books
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Items damaged due to customer handling
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Clearance or final sale items
Return Shipping Costs
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We will cover return shipping costs only if the return is due to our error (incorrect or defective item).
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For all other approved returns, the customer is responsible for return shipping.
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We recommend using a trackable shipping service to ensure safe delivery.
Refunds
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Approved refunds will be issued to the original payment method.
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Refunds are typically processed within 5 business days after we receive and inspect your returned item.
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Shipping charges are non-refundable, unless the return is due to our error.
How to Request a Return
To request a return:
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Contact us via email at info@almirajbooks.com
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Provide your order number and details about the item you wish to return.
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We will respond with instructions for returning the item.
Shipping for Returns
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Currently, we ship only within the United States.
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Orders are shipped Monday to Friday, with a cutoff time of 2 PM for same-day processing.
Contact Us
If you have any questions about returns or refunds, please contact us at:
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Email: info@almirajbooks.com
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Phone: +1 (646) 764-2112