Refund Policy – Islamic Book US
We want you to be fully satisfied with your purchase. If you are not completely happy, we’re here to help.
Returns
We accept returns for both defective and non-defective products.
Exchanges
We also accept exchanges for eligible items.
Return Eligibility
We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.
To be eligible for a return:
- The item must be unused and in new condition
- The item must be returned in its original packaging
- A proof of purchase (receipt or order confirmation) is required
Return Method & Shipping Costs
- All returns must be sent by mail
- Customers are responsible for return shipping costs and return labels
- If the item arrives damaged, defective, or incorrect, we will cover the return shipping cost
Restocking Fees
We do not charge any restocking fees.
Refund Process
Once we receive and inspect your returned item:
- Refunds are processed within 7 business days
- Refunds are issued to the original payment method
How to Start a Return
To initiate a return, please email us at: sales@islamicbook.us
Include the following details:
- Your order number
- The reason for return
- Photos (required if the item is damaged or defective)
Our team will review your request and provide return instructions.