Refund Policy – Islamic Book US
We want every customer to be satisfied with their purchase. If for any reason you are not completely happy with your order, we are here to assist you.
Returns
We accept returns for both defective and non-defective items.
Exchanges
Exchanges are also accepted for eligible products.
Return Eligibility
We provide a 30-day return period, meaning you may request a return within 30 days of receiving your order.
To qualify for a return:
- The item must be unused and in brand-new condition
- The item must be returned in its original packaging
- Proof of purchase, such as a receipt or order confirmation, is required
Return Method & Shipping Costs
- All returns must be sent by mail
- Customers are responsible for return shipping fees and purchasing return labels
- If the item is damaged, defective, or incorrect upon arrival, we will cover the return shipping costs
Restocking Fees
We do not apply any restocking fees.
Refund Process
After we receive and inspect the returned item:
- Refunds will be processed within 7 business days
- Refunds will be issued to the original payment method used for the purchase
How to Start a Return
To begin a return request, please contact us at: sales@islamicbook.us
Please include the following information:
- Your order number
- The reason for the return
- Photos of the item (required for damaged or defective products)
Our support team will review your request and send you the return instructions.